Contact information
Contact Us
Tools Point — Pakistan's Trusted Power Tools Store
We are here to help. Whether you have a question about a product, need help with your order, or want to discuss bulk purchasing — our team is ready to assist you.
Get In Touch
| toolspoint77@gmail.com | |
| 📞 Phone | 03714103084 |
| 03714103084 | |
| 📍 Address | Near Lal Masjid, Furniture Market, Railway Road, Gujrat, Punjab, Pakistan |
| 🕐 Business Hours | Monday – Saturday, 10:00 AM – 6:00 PM (PKT) |
WhatsApp — Fastest Response
For the quickest support, reach us directly on WhatsApp at 03714103084.
We typically respond within a few hours during business hours. WhatsApp is our preferred channel for:
- Order status & tracking
- Exchange or damage requests
- Product questions before buying
- Bulk & contractor inquiries
Email Support
For detailed queries, complaints, or policy-related questions, email us at toolspoint77@gmail.com
We aim to respond to all emails within 1–2 business days.
Visit Our Store
We also operate a physical presence at our Gujrat location. Feel free to visit us during business hours for in-person assistance, product viewing, or pickup arrangements.
📍 Near Lal Masjid, Furniture Market, Railway Road, Gujrat, Punjab, Pakistan
What Can We Help You With?
🔧 Product Inquiries Not sure which tool is right for your project? Our team has hands-on knowledge of all our products and can guide you to the right choice before you buy.
📦 Order Support Questions about your order status, delivery timeline, or tracking? Reach us on WhatsApp with your order ID and we will update you immediately.
🔄 Exchange Requests Received a damaged or incorrect item? Contact us within 24 hours of delivery with photos. For exchange eligibility, see our [Return & Refund Policy].
🏗️ Bulk & Contractor Orders Are you a contractor, builder, or hardware dealer looking to buy in bulk? We offer special pricing for bulk orders. Contact us directly to discuss your requirements.
Response Time Commitment
| Channel | Response Time |
|---|---|
| Within a few hours (business hours) | |
| Phone Call | Immediate during business hours |
| Within 1–2 business days |
Tools Point is committed to professional, honest, and fast customer support. We are a family-run power tools business built on trust — your satisfaction matters to us.
Tools Point — Quality Tools. Trusted Service. toolspoint77@gmail.com | 03714103084